Frequently Asked Questions
Everything you need to know about shopping with LVLY
What are your standard shipping times and costs?
Standard shipping typically takes 3-5 business days and is free on orders over $75. Expedited shipping options are available at checkout for an additional fee.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please visit our returns portal to generate a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. International shipping rates and delivery times vary by destination.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.